I filed my return beginning of February and have yet to receive it. I got letters stating that I needed to allow so and so many days for review and still nothing. Last week I had finally had enough and called the tax advocate number they provide and told them the last time I got a letter was in May. The young lady took a look into my return and told me I needed to call AQC or something like that with the irs and they would tell me what to do. So I called and was told my previous employer didn’t report my income and that I could send them my last paystub from the employer on a company letterhead with YTD INCOME, Taxes withheld, social security via fax or email to them and within a 6 week period( which she stated they tell everyone) they would process and refund my return. The tax advocate number is on the irs website if needed
From the IRS perspective, they do not know:
I had a employer payroll matter of only a few hundred dollars that took three years to be resolved.
Please hang on to copies of W-2's, pay stubs, payroll deposits on bank statements, anything to prove your side of the story.
Unfortunately, the IRS will likely take their time sorting things out.
The best course of action would be to visit your local IRS office and request a tax advocate be assigned to the case.
Did you file your tax return and then were notified by the IRS that they did not have a copy of your W-2 from your employer?
The real messed up part is if I owed the irs several thousand dollars for a few months, it would acquire substantial interest. But no compensation is given to us for them holding our money for several months due to someone else's mistake.
As suggested in the answers above, you're pretty much at the IRS' mercy as far as getting your refund. You can still continue to check the status of your return on the IRS' Where's My Refund? website.
Another option that was touched on briefly above is contacting the IRS’s Taxpayer Advocate office. They may or may not be able to help you – there are restrictions – but it’s an option worth looking at if you’re experiencing financial difficulties.
Please see the IRS’s “Local Taxpayer Advocate” page for more information.