IP Pin is correct still rejected

Forum|Forum|1 year ago
April 13, 2025
2 replies
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I update the IP Pin for myself and spouse on my return and it rejected it several times. What could be causing the problem

DoninGA

Level 15

Did you get the current IP PIN from the IRS - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

mesquitebean

Level 15

Please post the exact error code and error message.

carminebarone1Author

Level 2

from the email

IND-996 - The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.

mesquitebean

Level 15

Not confusing it, I know the difference. Does every single family member need one. I have one, my wife has one. Does my daughter need to have one. Never did this before.

@carminebarone1 wrote:
Not confusing it, I know the difference. Does every single family member need one. I have one, my wife has one. Does my daughter need to have one. Never did this before.

The IND-996 Error says the dependent's IP PIN (or qualifying person) is incorrect. That error does not refer to primary filer or spouse IP PIN.