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In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).
Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.
In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).
Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.
I have already paid for turbo tax 2019 at Cosco. Can i still start over?
Despite the answer above, you CANNOT delete or start over once you've paid or registered. -- not even on a desktop.
It's very frustrating as they've made a mistake on my state return... my only option is to abandon it and go elsewhere.
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