How do I report a problem to TurboTax?

[rkhaering]

Are you closing the pop up browser window before going back into TurboTax tax maybe? 

I tried both ways. Leaving the pop-up window open and closed. 

The only buttons I see are Back, Continue, and Skip Import. 

What version of desktop are you using? I know the import works online (web app). 

[gandyman1]

I'm using desktop version Premier for investments.

[DianeW777]

The information in the link below will be useful to enter your investment trades if import isn't working. Both TurboTax Online and TurboTax Desktop instruction is included.

• How do I enter a large amount of stock transactions in TurboTax?
• How do I enter or import a 1099-B?

Please update here if you need additional assistance and we will help.

@gandyman1