import 1099B issue with JP Morgan Chase managed brokerage accounts.

[GiC]

After selecting JP Morgan Chase & Co to import 1099B tax data.  The message said transfer completed but TurboTax shuts down and tax data was not saved in TurboTax.  Tried many times but no tax data was imported and saved to the tax return.  I have no issues with importing 1099B tax data from other financial institutions.

Please advise.  Thank you for your help!

[DavidD66]

The problem could be on the JP Morgan side, TurboTax can only import what is made available on the financial institution website.   Try clearing the cache and cookies in your browser, and/or trying a different browser.  Ultimately, if you cannot import your Form 1099-B, you will have to enter it manually.  If you have a lot of transactions to enter, you can enter category totals instead of individual transactions.  To do so,

• Click on Search
• In the Search Window type 1099-B
• Click on Jump to 1099-B
• Click Add more sales (if the account you were trying to download is showing, delete it first)
• Click on the box with Stocks, Bonds, Mutual Funds  and click on Enter
• On the Let's import your tax info screen, click on I'll type it myself at the bottom right of the page
• Enter your Broker, and click on Continue
• On the page with "Tell us about your 1099-B sales for this brokerage account" answer the question about employee stock & the number of sales, etc.
• click the button "Enter sales section totals" and click on Continue
• Locate your sales section totals on your 1099-B
• Enter your Investment Sales Section Totals and repeat till you have entered for each category.

After entering all your sales section totals,  Look for "Now we'll help you upload your 1099-B since the IRS requires a copy" and follow the instructions,  or you can mail a paper copy of your 1099-B to the IRS.  If you want to mail, click on "How do I mail my statement".

Take a moment to double-check that your statements are complete. For each sale listed, there should be:

•  - A Description
•  - Date Acquired
•  - Date Sold
•  - Sales Price
•  - Cost Basis
•  - Gain or loss for each sale
•  - A based on how the sale was reported to you and the IRS

 In some uncommon cases, there will be an adjustment code and adjustment amount.

 NOTE: Any sales summaries that include only Box A or Box D sales, and which have no adjustments to gain/loss, do not need to be included on a statement mailed to the IRS.

 Here's how to mail your statements:

 If you are e-filing your tax return, then mail your statements along with Form 8453 to:

Internal Revenue Service

Attn: Shipping and Receiving, 0254

Receipt and Control Branch

Austin, TX 73344-0254

If you are not e-filing, then mail your statements with your entire tax return to your local IRS office.

[JohnH1]

No browser is used for importing tax data from financial institutions. But it does sound like a Chase issue. Perhaps entering it manually is the solution if calling Chase does not solve it and you don't want to wait to see if it gets fixed.

[JamesG1]

Does JP Morgan Chase & Company generate a .csv file of your 1099-B information?  It may be possible to upload a .csv file by following these steps: 

• Go to Federal / Wages & Income / Your income / Investments and Savings.
• Click Start / Revisit to the right of Stocks, Cryptocurrency, Mutual Funds, Bonds, Other.
• Click Add investments.
• At the screen Relax.  We got it, click Continue.
• At the screen Let’s import your tax info, click Enter a different way.
• At the screen OK, let’s start with one investment type, select Cryptocurrency.  Click Continue.
• At the screen Select your crypto experience, select Upload.  Click Continue.
• At the screen What’s the name of the crypto service, select Other, enter JP Morgan Chase and select Gain/Loss or 1099-B.
• Click Continue.
• At the screen Go ahead and upload your crypto CSV file, upload the file.
• At the screen Review your sale, you may select Bulk Edit to review the entries.

You may also elect to report summary information as outlined by @DavidD66.

@GiC  

[GiC]

Yes. Thank you for your instructions.  Since you indicated that the issue is on the JP Morgan Chase side.  I did get in contact with JP Morgan Chase online tech specialist and he was able to remove the access to my brokerage account. Once the access was removed, I went back to TurboTax to do import and selected JP Morgan Chase & Co., Inc on the listing and the tax data was imported correctly. 
Thank you again for your help!!

Have a nice weekend!!

[eddy369]

Hello, i migth have same issue importing JP Morgan Chase tax data. Can you give more detail on what have you done with Chase online tech?

[GiC]

The issue is on the JP Morgan Chase side.  I did get in contact with JP Morgan Chase online tech specialist and he was able to remove the access to my brokerage account. Once the access was removed, I went back to TurboTax to do import and selected JP Morgan Chase & Co., Inc on the listing and the tax data was imported correctly. 
Hope this helps.