IDNotify how do I log in?

[mistletoes927]

I am worried that my security has been breached. I changed my password but the screen that came up is blank and refuses to load. What is happening? Is there a problem at TurboTax?

Below, when I try to add tags .. ID Notify .. it won't accept. All this is very worrisome. 

[DoninGA]

IDnotify is not part of TurboTax.

Log in to IDnotify on their website - https://www.idnotify.com/

See this TurboTax support FAQ - https://ttlc.intuit.com/questions/3372443-how-do-i-log-into-idnotify

[Maria_Hunter]

Idnotify does not work. I opened support ticket with them directly in October. 

They keep emailing alerts with links that don't work.

 I cannot login to check these "Internet Surveillance" alerts they email me about to this day.

 I contacted TurboTax to intercede as this is their service provider. They opened a ticket with IDnotify.

Still cannot get into  IDnotify site and my account on TurboTax and Idnotify is authenticated. Quite frankly this was a waste of money and I will NOT be paying for MAX again. 

[paolopiace]

Same here.

Why isn't possible to have a simple URL to login to IDnotify?

I may not have old emails with embedded, long, impossible links.

[DoninGA]

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@paolopiace wrote:

Same here.

Why isn't possible to have a simple URL to login to IDnotify?

I may not have old emails with embedded, long, impossible links.

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Go to the IDnotify website and sign on - https://www.idnotify.com/

[cj48]

I contacted IDnotify about not being able to login through their website. They said you have to login through TurboTax. 

Here TurboTax support message says you have to login through IDnotify!

What is this?!?!  Please someone show me the secret login!!

[DoninGA]

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@cj48 wrote:

I contacted IDnotify about not being able to login through their website. They said you have to login through TurboTax. 

Here TurboTax support message says you have to login through IDnotify!

What is this?!?!  Please someone show me the secret login!!

---

See this - https://ttlc.intuit.com/community/account-management/help/how-do-i-log-into-idnotify/01/26907

[Lito1]

I have the same issue. I have contacted TurboTax multiple times and they can't provide a simple straightforward solution to the simple question. How can I login to IDNotify, benefit obtained from MAX BENEFITS. I opened a ticket and no one got back to me.

[Lito1]

I purchased MAX BENEFITS, it shows in my TurboTax profile that I have access to it, but I never received the email from Experian IdNotify. What to do in that case ?

[ben0]

I have the same issue as well, never received the email.  Anyone from TurboTax able to offer advice?

[Carlsow]

I'm having a ton of issues with logging in as well. The monthly email I receive from IDnotify had a link that let me login once. I then logged out and was never able to log back in. Additionally, whenever I try to reset my password, I never actually receive an email to do so.

This MAX Benefits seems like a scam. I've purchased it the last two or three years and now that I'm finally trying to use it, it simply does not work. I've loved Intuit's products (Turbo Tax and Mint) but this gives them a bad reputation and they should disassociate with IDnotify (Experion) if they cannot help to support this after offering it with Turbo Tax.

[DoninGA]

@Carlsow Contact IDnotify for assistance - https://www.idnotify.com/contact-us/

[Lito1]

@DoninGA I have contacted IDnotify various times and they always say there is nothing they can do, that I should contact TurboTax directly. I opened a ticket with TurboTax that got closed with no resolution. If you the comments on other threads related to this issue you will see that other people have had the same experience with IDnotify. Are you a member of TurboTax team ? Please help us!

[DoninGA]

@Carlsow No, I am not a TurboTax employee.  Just another user of the software who volunteers on this forum.

Have you tried contacting TurboTax support again about this issue concerning the opened and closed support ticket?  Support needs to be aware that IDnotify is pointing you back to TurboTax.

As with many support teams it may take more than one call to get someone to assist, especially if the problem is with a different vendor.

Support is open form 5am to 5pm Pacific time, Monday thru Friday.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[DoninGA]

@Carlsow I left a message with the TurboTax Moderators of this forum concerning this problem.