I'm having a ton of issues with logging in as well. The monthly email I receive from IDnotify had a link that let me login once. I then logged out and was never able to log back in. Additionally, whenever I try to reset my password, I never actually receive an email to do so.
This MAX Benefits seems like a scam. I've purchased it the last two or three years and now that I'm finally trying to use it, it simply does not work. I've loved Intuit's products (Turbo Tax and Mint) but this gives them a bad reputation and they should disassociate with IDnotify (Experion) if they cannot help to support this after offering it with Turbo Tax.
