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maandpak
New Member

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

 
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7 Replies

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

can you provide more detail?  

 

it won't launch?

if won't get the new updates?

it freezes at the authentication screen?

 

 

maandpak
New Member

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

It will not launch.  Windows says it's downloaded and I confirmed that it is.  When the "install" screen comes up, it quickly goes through the pictured bar and nothing happens.  At no point am I asked to authorize anything.  I have copied the License Code but have not had an opportunity to enter it.  The security suite is PC Matic - I deleted McAfee. 

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

follow the links that were provided earlier in  this thread 

FRafr2019
New Member

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

Error 1619  Will not install  Windows 10.

 

JeanneLO
Intuit Alumni

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

@FRafr2019

 

Please make sure your Windows/Windows Installer is up to date. Please see this for general information on TurboTax installation issues: Troubleshoot installation and running TurboTax for Windows.

 

If you continue to have issues please contact us

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Jolly2001
New Member

I've downloaded the 2020 version of Turbor Tax and it won't install. What can I do?

Steps I had to put together to get mine to install.

 

windows 10 - Error during install, only gets to a few percent and stops with errors.

type "msconfig" in the search bar
In the System Configuration window
Select Boot
- Safe Boot and check Network
restart computer


At this point you can't install because the windows installer doesn't normally run in Safe mode

search "cmd" and right click on command prompt and (run as administrator)

copy and paste these following commands in the command prompt. Press Enter after typing each command line.

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"
net start msiserver


Go back to where your Downloaded TurboTax file is.
Right click on the file and Run as Administrator
**IF the install is successful at this point you can change back to Regular boot**

go back now and type "msconfig" in the search bar
In the System Configuration window
Select Boot and uncheck "Safe boot"
Restart computer

 

good luck..

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