I received an email from first century bank na stating urgen message re my turbo tax loan and to click link and enter last 4 of my social to view is that a legitimate email

[Rachel_W]

No, this IS NOT a legitimate email, please DO NOT click the link.  TurboTax does not use First Century Bank.

Please report the email ASAP to https://security.intuit.com/. 

[mikeman2020]

right from turbotax website- who are they fooling ? We think turbotax is giving customer information to this bank and green dot without their permission.

About the Refund Advance application process

While completing your taxes with TurboTax®, you may have the opportunity to apply for Refund Advance provided by First Century Bank, N.A. Member FDIC1 on a Turbo® Visa® Debit Card issued by Green Dot Bank, Member FDIC.

You may have the opportunity to apply for Refund Advance when you choose your refund method. If approved, the Refund Advance will be disbursed on a Turbo Visa Debit Card issued by Green Dot Bank, Member FDIC (First Century Bank, N.A. is not affiliated with Intuit or Green Dot Bank).

[britty14]

I have received the same email as well. I didnt enter in any info in. I was thinking it looked really suspicious. 

[JeanneLO]

@britty14

If you have not already done so please report the email to https://security.intuit.com/  so we can investigate it.

[Recka30]

I have not received my advance loan 

[Cynthiad66]

Phishing is tricking someone for the purpose of stealing their information. The bait the phisher uses to reel you in is forged email, websites, or hyperlinks that look like the real thing. They'll ask for your Social Security number, driver's license, credit card, or bank account numbers.

• If you’re receiving a federal refund, you could be eligible for a Refund Advance on a Turbo® Visa® Debit Card issued by Green Dot Bank, Member FDIC. If approved, you will receive a virtual card for online use, which will arrive within a day of the IRS accepting your e-filed federal return. Use your virtual card until you activate your physical Turbo® Visa® Debit Card, which will arrive in 5 to 10 business days of IRS acceptance and loan approval. Your virtual card expires in four years or upon activating your physical Turbo® Visa® Debit Card. 0% APR & $0 loan fees. This offer is available until February 15, 2021, or until available funds have been exhausted, whichever comes first. Availability subject to change without further notice.
•  
• Refund Advance is a loan based upon your anticipated refund (excluding any Recovery Rebate Credit) and is not the refund itself. To apply for the Refund Advance, you must file your taxes with TurboTax. Availability of the Refund Advance is subject to satisfaction of identity verification, certain security requirements, eligibility criteria, and underwriting standards. Refund Advance is provided by First Century Bank, N.A., Member FDIC, not affiliated with Intuit or Green Dot Bank, Member FDIC.
•  
• Separate fees apply if you choose to pay with your federal refund. Paying with your federal refund is not required for the Refund Advance loan.
• Not all consumers will qualify for a loan or for the maximum loan amount. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Your loan amount will be based on a portion of your anticipated federal refund. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you.
•  
• Fees may apply for other products and services.
•  
• Your loan proceeds will be available on a Turbo® Visa® Debit Card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Turbo Visa Debit Card opening is subject to identity verification. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation. You may access your loan proceeds by multiple methods without paying additional fees. Other fees apply to the card, which are viewable prior to applying. Please see Deposit Account Agreement for details.
•  
• You will not be eligible for the offer if: (1) your physical residence is located outside of the United States, a US territory, a PO box or a prison address, (2) your physical residence is in one of the following states: IL, or NC (3) you are less than 18 years old, (4) the tax return filed is on behalf of a deceased person, (5) you are filing certain IRS Forms, or (6) your expected refund amount (excluding any Recovery Rebate Credit) is less than $500. You must report income on a Form W-2, 1099-R , Sched C, or Sched CEZ. You also must be approved by Green Dot Bank, Member FDIC to receive a Turbo® Visa® Debit Card.
•  
•  
• If you are approved for a loan, your tax refund after deducting the amount of your loan and minus any agreed-upon fees will be placed on a Turbo® Visa® Debit Card. If you apply for a loan and are not approved your tax refund will be placed on a Turbo® Visa® Debit Card minus any agreed-upon fees. Approved pending confirmation of loan tier amounts in contract and state licenses approved.
•  
• Refund Advance is a service offered by Intuit TT Offerings Inc. (NMLS # 1889291), a subsidiary of Intuit Inc.

Related Information

[Kttrabue]

Well in my refund advance loan agreement it says that First bank century is who approves the loan. However I'm sure it wouldn't have you verify info that they already have .

[EbonyA]

Please review the following FAQ: When will I get my refund advance? @Recka30.

[psigala1]

I haven't either an I paid full service almost$500 an nothing yet 

[psigala1]

• Do you have a link from them the first century na bank so I can email as well

[EbonyL122824]

If you were approved for the Refund Advanced, you'll receive the funds within 48 hours of IRS acceptance of your e-filed return. You'll receive an email when your Refund Advance funds are available to spend. Be sure to check your spam/junk folder as well as your main inbox folder. You'll receive a physical card in the mail in 7-14 days. While you wait, you can spend your Refund Advance funds via the Credit Karma mobile app. You can visit this link here for more information.

@psigala1

[EbonyL122824]

 Use this link here to contact Customer Support for further assistance.