I'M TRYING TO E-FILE A RETURN BUT THE PROGRAM WON'T ACCEPT MY AUTO LICENSE.

cadamec · ‎March 21, 2020

LinaJ2020 · ‎March 21, 2020

Make sure you follow the format it requires.

If the issue persists, you would have to print out all required tax forms and paper-file.

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xmasbaby0 · ‎March 21, 2020

You are posting from online TurboTax. That license is not for online software. It is only for the CD/download software. Did you purchase desktop software and use the wrong program by mistake? You can switch your data to the right desktop software:

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

If you require more help to do this contact customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

EDIT----I may have mis-read your post---were you talking about entering your driver's license? I may have misunderstood since I have been seeing so many users with the "license" for desktop software try to use it for online software. So sorry.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I'M TRYING TO E-FILE A RETURN BUT THE PROGRAM WON'T ACCEPT MY AUTO LICENSE.