You are posting from online TurboTax. That license is not for online software. It is only for the CD/download software. Did you purchase desktop software and use the wrong program by mistake? You can switch your data to the right desktop software:
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
If you require more help to do this contact customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
EDIT----I may have mis-read your post---were you talking about entering your driver's license? I may have misunderstood since I have been seeing so many users with the "license" for desktop software try to use it for online software. So sorry.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
