I’m being disallowed to efile. Saying EITc based on non documented income. used 2019 as promoted on website, as 2020 income substantially lower (covid) should I change?

Do I change to 2020 numbers?

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I’m being disallowed to efile. Saying EITc based on non documented income. used 2019 as promoted on website, as 2020 income substantially lower (covid) should I change?

This is a known issue. Please see this TurboTax article and sign up at the bottom to be notified when there is a resolution.

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