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Every time i add the 6 digit code it won't allow me to sign in? Now i'm locked for 15 minutes.

 
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4 Replies

Every time i add the 6 digit code it won't allow me to sign in? Now i'm locked for 15 minutes.

I keep getting locked out.  Not sure what the problem is this year.   Nothing has been easy.   And in the past I didn't think there was any easier task than following turbotax to complete taxes.   
MichelleLO
Intuit Alumni

Every time i add the 6 digit code it won't allow me to sign in? Now i'm locked for 15 minutes.

Please see the below FAQ for assistance with signing into your TurboTax account when it has been temporarily locked:
 

https://ttlc.intuit.com/community/account-recovery/help/sign-in-is-temporarily-locked/00/27003

 

For problems with your verification code, please see the following FAQ for troubleshooting steps:

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

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Every time i add the 6 digit code it won't allow me to sign in? Now i'm locked for 15 minutes.

I'm getting frustrated!

JotikaT2
Employee Tax Expert

Every time i add the 6 digit code it won't allow me to sign in? Now i'm locked for 15 minutes.

What error message are you receiving?

 

Please comment so we can assist you.

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