Please see the below FAQ for assistance with signing into your TurboTax account when it has been temporarily locked:
https://ttlc.intuit.com/community/account-recovery/help/sign-in-is-temporarily-locked/00/27003
For problems with your verification code, please see the following FAQ for troubleshooting steps:
https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...
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