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I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

 
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6 Replies
zvi
New Member

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

I am not sure it is the correct answer but it works.  In the box below Baltimore City is a choice.  Choose Baltimore City in that drop down menu and file away.

baltimorecity
Returning Member

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

I live in Baltimore City.  TT did not accept "No Entry" for Baltimore City, nor was there any entry in the dropdown for Baltimore City -- neither in the top dropdown, nor in the actual worksheet.  I decided to try Baltimore County to see what would happen.  It accepted it -- but then I count not go back and my return was SUBMITTED.     It is already October.  Why was this but not fixed?  What should I do now?

baltimorecity
Returning Member

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

Does anyone know whether Turbo Tax is going to correct the "Baltimore City" bug in the 2020 edition?  I need to know whether to shop for a different software package.  It is almost impossible to get anyone on the phone.  This is a good trick that TT played.  Instead of paying for customer support, they set up this pretty website where their customers can play "the blind leading the blind".

baltimorecity
Returning Member

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

Wow!  TT has rated me as "Level 4" for my increasing frustration and inability to get the answer that I need.  Thank you for the brownie points, TT.

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

Hello there was no option to select Baltimore city so I selected Baltimore county what will happen will my tax return be accepted. Since there was no option.

LenaH
Employee Tax Expert

I have selected Baltimore City, but I keep getting prompts to select City or county residence when I attempt to file, what's wrong with my return?

You must select Baltimore City, not Baltimore County, on the page Tell Us Your Maryland Information

 

 

@kenyadrew22000 

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