I got the refund anticipation loan deposited onto a Visa Turbo Card. I was notified this morning that it's on my account. When I try to use the temporary card it comes back as invalid. It's not rejecting the transaction, it's rejecting the card for being incorrect.
I called customer service twice. They said the card is fine but...it's not obviously. Help?
You'll need to sign in or create an account to connect with an expert.
Hey what’s the customer service number you are calling?
[phone number removed]
@wallacejenni @It gets removed if you type it in for some reason but Google "Turbo Card Support Number" and it's at the top.
Im having the same issue. The phone support had me on hold for over 25 minutes twice today and both times all they said was there was a system issue and that i should "try again in an hour"
Absolutely no help
Has anyone got it to work yet? Im having same issue
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
MojoMom777
Level 3
jcrm1
Returning Member
maxkrewl
Returning Member
alexandersl8
New Member
trenchman1
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.