I got my RA Loan deposited to my turbo card today but can't use the temporary card. It's registering as invalid. Phone support is no help.

I got the refund anticipation loan deposited onto a Visa Turbo Card. I was notified this morning that it's on my account. When I try to use the temporary card it comes back as invalid. It's not rejecting the transaction, it's rejecting the card for being incorrect.

 

I called customer service twice. They said the card is fine but...it's not obviously. Help?