Solved: Re: I bought a turbotax license code. How do I use it?

maryswaller

I purchased a license code but I still want a CD for the Turbo Tax 2025 program. Where can I order one?? And price?? I have always had a CD....I do not like codes for instance when I downloaded the state today it did not work...I had to delete the entire program that I obtained from the license code to get it to work. I want a CD in case I need to reload the software at a later date after uninstalling Turbo Tax.

Mary Waller

VolvoGirl

Sorry there are no more CDs. The download is better. And most computers don’t have a CD drive anymore.

Since you now have to log into an Intuit Account to install it all your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to download to install it again or install on another computer, even on the other operating system (Windows, Mac). And the download will always be up to date with all the updates.

jdcusack

Can I get turbo tax 2025 in CD form

jdcusack

This is not the question I asked...boy does this customer service suck!

DoninGA

@jdcusack The correct response was already given. TurboTax no longer provides a CD for the desktop editions.

Sankofa

Hey @mesquitebean

Came back to say that after closing all my browser tabs and restarting my laptop, it more or less went the way you described.

Just in case someone else is experiencing the same issue, I believe it wasn't initially working for me because I had TurboTax Online already running in the background. Once I closed all tabs and restarted the laptop, I ran the download again, and it worked from there.

It correctly read that I did not have the correct Windows OS system and asked if I wanted to transfer to TurboTax Online Premier for free, and I went from there.

Thanks again @mesquitebean