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If you already paid for TurboTax Deluxe Online, you won't be requested to pay again. Make sure you are using the same TurboTax account that you used when you paid for the product. How many TurboTax Accounts do I have?
What did you buy and where? You may have bought the Desktop program.
I see people all the time that have bought the CD/Download Desktop Software but then somehow ended up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info. Post back if you need to know how to move it to your Desktop program.
To continue in the desktop version see this…….
Did you get a 16 digit License Code? You need to install the program.
How to install and Activate the Desktop CD/Download program with a License Code
How to install TurboTax CD/Download software with license code
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