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3 replies

Level 9
June 5, 2019

Select My Account (top right), then select Save & Sign-Out. I've included a screen shot below.

Level 2
July 13, 2020

There is no My Account showing anywhere on programs interface, so your answer does not help me. All I want to do is save and exit so I can come back to program.

VictoriaD75
Level 12
July 16, 2020

The instructions posted were for the desktop version of the software. If you are using TurboTax Online, the program automatically saves as you progress through the software. There is no need to take additional steps to save your progress. When you log back in, you will be able to pick up where you left off.

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Level 2
March 5, 2022

I find you answer to be wrong. I have the desktop turbotax and I can not find the "my account button" so that I can save and exit. Maybe just go to "file" and save there?

VolvoGirl
Level 15
March 5, 2022

My Account is only in the Online web version not the Desktop program.  Read the rest of the thread.  

And This is a new forum layout. Some posts that have June 2019 dates are really older posts from the old forum that got moved over. So they might be for prior years and not current info. When they migrated over the dates got changed to June 2019. And the screen shots got deleted. 

Level 3
January 12, 2022

There is a bug in clicking the X to exit and save. 

Any time you click the X to close out of TurboTax it should ask you if you want to Save, Yes, No or Cancel. I fill in all my data via Step-by-Step for the Federal and State returns, New York State being the one I use. If I go then to look at any New York State form in Form view and then I click on the X to close the Turbo Tax program, I am not asked if I want to save the changes. It closes and all the information I input is gone. If I go in and make a change to a New York State form in form view and then click the X to close the program, it does ask me if I want to save it.

Level 14
January 13, 2022

If you are experiencing issues, please contact TurboTax by the information listed here.

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