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You need to contact Support (link below) and request a download for the installed version of TurboTax as there is an issue with the online versions.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
You need to contact Support (link below) and request a download for the installed version of TurboTax as there is an issue with the online versions.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
It worked! Of course I was on the phone with Support 2+ hours before I saw your message, and then it took another 40 minutes to persuade give me the download when I'd already paid for the online version. Thank you very much for having the solution that no one at TurboTax knows about! I feel bad that customer support isn't informed of these bugs, so they are just as perplexed as their customers. 😮
Update, If you go to the print center in your Turbo Tax Menu to the left of your page. Scroll down, it should be in black and on the left-hand side. It will say print center. You can print and mail your return this way. Cx i just had on the phone with this issue was able to get return printed out from here.
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