How do I fix Reject Code X0000-029?

[ee-ea]

This reject indicates that you have attached a document to the return that is not a PDF document. Identify the document that caused the reject. Recreate it as a true PDF document and reattach it before resubmitting the return.

This reject is caused by a non- PDF document that that has been saved or renamed with a .pdf file extension. An example would be a document that was scanned as a JPG image file, where the file extension was subsequently changed to .pdf. Such a file will not open in Adobe Reader and will be rejected as a binary attachment.

[clkinwi]

Thank you for responding. I understand that I need to fix a PDF but, despite looking all over in TurboTax and using the search feature, I have no idea where to see a list of the numerous PDFs I uploaded nor, if I could find them, how to delete one and replace it. 

TurboTax, this is a significant failure in your usual excellent functionality. Your error message should say which PDF and offer an easy way to replace it with a fixed one. I give up trying. I printed out my returns and will mail them in old school. :(

[clubxen]

How do I find the PDF's uploaded with my return that are causing the errors?  

[LeonardS]

To find the PDF files uploaded with your return follow these steps.

• At the top of your screen, select E-File.
• Go to 'Attach PDF Files.
• Review the list of PDF attachments."

[jfis]

There is no place on my screen that says "E-File." Besides, I didn't create or attach any PDF files myself; I just answered TurboTax's questions and TurboTax filled out the forms. Anything else I can try?

[AshleyLO]

@jfis Please reach out to customer support for more assistance: Customer Service Support

[azic]

I also received the same reject code. I do not have any PDF files attached to my return, and so there are no attachments fix. The customer service rep I spoke with on the phone was very nice, but did not know how to solve the problem either. Please advise if there is some way to address this.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

[clkinwi]

Thanks for responding but I decided to print out and mail in my tax return instead.

[JohnW222]

@azic

You might want to take the same route as clkinwi and mal your return in. 

Please see the TurboTax Help articles "How do I print and mail my return in TurboTax Online?" or "How do I print and mail a return in the TurboTax for Windows CD/Download software?" as appropriate for the instructions on filing your return by mail.

[pkmccarthy]

hopefully this helps, I posted my interactions with this exact reject code here:

How do i fix "A binary attachment submitted in the... (intuit.com)

Regards

How do i fix "A binary attachment submitted in the PDF format must begin with the file header "%PDF-... 

[cozolio]

I am having the exact same problem and agree that this is a major oversight on turbotax's website. So frustrating. 

[SunnyCapone]

From what I could gather, the issue is caused by the software the 1099 form provider used to create the .pdf.  In some cases you may get a binary .xml or similar file type 'disguised' as a .pdf.  The IRS software looks for a metadata file header that indicates the file type is a .pdf; some .xml to .pdf conversion software may not include this. 

The layman quick fix: Print out your 1099 (1099-B) in most cases of concern here, from your broker or advisor and rescan it as a .pdf document and use that upload. Most multipurpose printer/scanners can do this or there are numerous free mobile applications.

Turbo Tax can't remedy this (without using the same checksums as the IRS, which is likely their intellectual property) , but maybe they can add their own metadata check to weed it out.  Basically the .xml disguised as a .pdf is encrypted binary and not editable for your security (<- makes sense).  Just rescan it as a .pdf 😉