Free File Program - "We are unable to continue your return at this time"

[A spooky error]

2 days ago I received "We’re having a little trouble processing your info. If you continue seeing this message, come back to TurboTax in 15 minutes. We’ll finish up your taxes when you come back." after getting You're good to go!

Now it's been 2 days and the same message

I'm filing as a US citizen foreign resident with the Free File Program given by the IRS, where I didn't receive either payments.

I have done all my due diligence. I installed Microsoft Edge, logged in, deleted my filing, logged out, deleted all my categories of browser data, closed Edge, opened Edge, logged in, redid the return from scratch, review federal (didn't have state income) with all green, You're good to go! Ready to file with a giant green circle, Just three more steps and we'll file Step 1 review your order review the products you used, same message. Also, I did my paid version filing last year on the Brave browser.

[CarissaM]

Since you have done all the above steps, it would be best to click here and speak with a member of our support team. 

[A spooky error]

I logged in today (on my original 3rd party browser) and I was able to go past the step and successfully file, have fun out there everyone else!