Entering W-2

[grigonis]

I have loaded the software and when I get to the screen and pick enter W-2 info nothing comes up?   What do I do?

[JamesG1]

Click MyInfo across the top of the screen to get out of W-2 entry.

Have you completed entering information in MyInfo?

If so, then click on Wages & Income across the top of the screen to try again to enter your W-2.

[grigonis]

This did not work.   Is my software bad?

[HeatherPLO]

@grigonis

We need additional details to be able to assist you further. Do you have a blank screen?  Are you getting an error message when trying the above suggestion?  Are you using Windows or Mac?  Please post here in the thread for further assistance.  

[edited 3/7/22 3:45 PM CST]

[grigonis]

I get a blank screen, no error message and I am using Windows.

[VolvoGirl]

That is a known error, see

Why is the Wages & Income screen blank?

[DoninGA]

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@grigonis  wrote:

I get a blank screen, no error message and I am using Windows.

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Save your tax return.  Close the TurboTax program

Right click on the TurboTax icon on your computer screen

Click on Run as Administrator

Start the TurboTax program and see if the problem persists.