efile tax return 5 digit pin but IRS pin is 6 digits? rejected the 5 digit # I used

[xmasbaby0]

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file.  Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

[SalemBill]

Please tell me where (what site) do I enter Federal>Other Tax Situations>Other Return Info>Identity Protection PIN. TT absolutely will NOT let me enter my 6 digit IRS pin.

Bill B.

[DoninGA]

@SalemBill 

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

[E724929]

I can't find >Other Tax Situations under Federal. 

As soon as I select efile, TT leads me to options how to pay>Direct Debit Consent>When Will Account be Debit>Verify 2023 AGI>Sign Your 2024 Return and there are PIN field with 5 digits.

Please help with more details how to enter 6 digits PIN provided by the IRS.

Thank you.

[CatinaT1]

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

1. Log in and open your return ("Take me to my return") 
2. Once the return is open, then go to the Federal Taxes tab. 
3. Subtab Other Tax Situations 
4. Scroll down to Other Return Info. 
5. Choose Identity Protection PIN and Start (or Revisit.) 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

1. Open your return if not already open.  ("Take me to my return.") 
2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
3. In the Tools window choose TOPIC SEARCH. 
4. Enter IP PIN without quotes. 
5. In the selection list highlight IP PIN and click GO. 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

[Strizi]

None of this is working!!

And there is NO information to make the adjustments. PLEASE Get this together.
I have a six digit pin given to me by the IRS and when I change it like told above. It still insists of only 5 numbers!
I would certainly like to file on time!

Thanks!

[CatinaT1]

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

1. Log in and open your return ("Take me to my return") 
2. Once the return is open, then go to the Federal Taxes tab. 
3. Subtab Other Tax Situations 
4. Scroll down to Other Return Info. 
5. Choose Identity Protection PIN and Start (or Revisit.) 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

1. Open your return if not already open.  ("Take me to my return.") 
2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
3. In the Tools window choose TOPIC SEARCH. 
4. Enter IP PIN without quotes. 
5. In the selection list highlight IP PIN and click GO. 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

[jimdmc15]

I entered the 6 digit PIN in the other tax situations area. However, when I try to efile it already contains a five digit number. I tried deleting the 5 digit but I cannot proceed without a 5 digit PIN.  please tell me if this can be fixed.

[DoninGA]

@jimdmc15 The 5 digit e-file PIN can be any 5 digits you select.

[xmasbaby0]

You do not have to delete the self-select 5 digit number.  Just leave it alone and use it along with the IP PIN from the IRS.

[jimdmc15]

Thank you!

[jimdmc15]

Thank you!

[rossbaker1]

I HAVE THE SAME PROBLEM!!

[xmasbaby0]

@rossbaker1 Multiple users have posted to this thread so we do not know what "same problem" you have.   There are two possible PIN numbers you might need to enter.    Your five digit  pin is a self-select number you make up for yourself, using any five digits you expect to remember or keep a record of for yourself.  If you are trying to enter a six digit IRS IP PIN, you must get that six digit number from the IRS and enter in the correct place:

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. 

Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin