E-filing State after E-filing Federal successfully

[Ark7]

Federal Taxes were E-filed weeks ago and 'Check E-file Status' indicates Accepted.

Now wish to file State.  Payment has been made to Turbo Tax as needed.

Under 'File a Return', it recommends I E-file my Federal Return (though it's already done).

  If I indicate 'E-file' in order to be able to continue on and file for State, it continues to indicate that both Federal and State will be filed.  I am trying to only e-file State as Federal is Accepted.

[SteamTrain]

Talk to Customer Support:

What is the TurboTax phone number? (intuit.com)

[VolvoGirl]

Are you using the Online version or the Desktop program?  I would go ahead and efile.  The federal won't get filed again.  It should reject a second time.  

For Desktop, try this,  You first need to update your program with the federal efile status.  Go up  to FILE - Electronic Filing - Check Electronic Filing Status.  Then save your return, go to FILE - SAVE.  Then close your return and reopen it and go though the File TAB again to file state.

How to file state after federal

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-state-after-i-already-filed-my-fede...

[Ark7]

Thank you for your suggestion.

It was not successful.  The software still does not recognize that the Federal tax file has been e-filed successfully, though 'Check e-file Status' indicated 'Accepted'. (and our refund received)

The system indicates 'You cannot e-file this (Wisconsin) return:

'This return cannot be e-filed before your federal return has been e-filed.'

[Ark7]

As you suggest, I went ahead and indicated to file both Federal (again) and State

[SteamTrain]

@Ark7 

Please let us know if the state return goes thru ok that way...and is accepted.

Someone else is having a similar problem with a different state.