E-Filing error - Failed Validation

[mcneff12]

When I attempt to e-file my federal and state returns - i get this error message. I have checked for updates - and it says software is current.  I've turned off norton/vpn/virus - no change.     I have run SmartCheck - and everything is good.       If you cant efile - turbotax is kind of useless.

[MarilynG1]

Try a Manual Update.  It must be due to some security/connection issue in your particular configuration.  There have been many OS/browser security updates this year. 

Try Clicking the icon in front of the URL on a browser window, open the Settings, and choose 'Allow' for the LAN setting.  

Here's how to Contact TurboTax Support.

@mcneff12 

[mcneff12]

Thanks - but that did not resolve the issue