MarilynG1
Employee Tax Expert

Get your taxes done using TurboTax

Try uninstalling/re-installing TurboTax.  Your tax data files will be saved, the default location is Documents > TurboTax.  Sometimes files can become corrupted in the download process.

 

Sign In to your Intuit account and go to Products/Downloads to download the program again.

 

Here's more info on Uninstalling TurboTax.

 

@mcneff12 

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