DEMAND TURBOTAX NOT TO DISCONTINUE CD FOR 2024 TAX YEAR

[mralexander480]

I will not purchase without cd/dvd 

[DoninGA]

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@mralexander480 wrote:

I will not purchase without cd/dvd 

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Then you will have use the tax preparation software online with whichever vendor you choose, since all the tax preparation software companies have discontinued the CD.  Or you can complete your tax return using the paper forms and schedules.

[VolvoGirl]

@mralexander480   

Starting for 2024 tax returns they only sell the Desktop program as a download.  Sorry no more CDs.   And I think it’s the same for all the tax companies.   Why do you need the CD?

The Download program is EXACTLY the same Desktop program as the CD.  You buy it the same way directly from Turbo Tax or in stores like Costco or Amazon.   When you installed the CD you still had to go online to update it.   It's only the method you use to install it.    Even when I bought the CD I used the download method to install it. But last year for 2023 I bought the download from Costco online.  Installed it real fast. It was the same as the CD.  Most of the laptops and computers now don't have a CD drive.  And I had to get a new laptop with Windows 10 to run Turbo Tax starting for 2022.  You can copy the download installation file to a CD or to a thumb usb drive.  

The confusion people have is that the Online version is NOT the Download Desktop program. 

Since you now have to log into an Intuit Account all your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to download to install it again or install on another computer, even on the other operating system (Windows, Mac).

[mhdelore]

I agree TurboTax should not have discontinued the CD. I will not be using TurboTax this year because of that

[mhdelore]

Won't be using TurboTax this year because of them discontinuing the CD

[slowreader]

What good is a download if the IRS in 2028 challenges my 2024 tax return? If I must download, I'll switch to H&R Block just to punish TTax.

[DoninGA]

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@slowreader wrote:

What good is a download if the IRS in 2028 challenges my 2024 tax return? If I must download, I'll switch to H&R Block just to punish TTax.

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Just leave it installed your computer.  You should also be saving a PDF of your tax return each year to include all worksheets and the tax data file.  Save them on a USB drive.  These are normal procedures anyone should take when using the desktop editions.  Been doing this for the last 20+ years and never use a CD.

[tjbrown1954]

I have been using Turbo Tax since it was on 3 1/2 Disks, which I still have. I am also against the idea of not getting a CD mailed to me. Considering the $$ Intuit makes, this is a bad idea on there part. 

[ScottO5]

I have also only ever purchased the disc version.  I get that no matter when you purchase it, a download of some sort will have to run (even if it's only to update how a form gets printed because the IRS changed something small).  I don't have a problem with that idea.  I've never purchased the "download only" version from a store, so I don't know what comes in the (otherwise) empty bit of prettily colored cardboard you pull off the shelf.  However, in the cardboard container with the CD in it, the activation code is printed inside.  While I'm sure you will say in the download only world you will receive it when you buy on-line, and you can write it down, or you'll get an e-mail with it.  The problem is a) with my handwriting, if I need it later, I may not be able to read it (seriously), b) if it's provided via e-mail, it could be manipulated (not that I would).  Given how companies are on the defensive (sadly, rightfully so), if I have a problem and they have an opening to claim that I fudged something, they will and I'll be out of luck.  But, if I have the material they printed, with the code on it, then what can they argue?  I understand it's an obscure thought, very low probability, etc., but my lack of hair tells me to be careful, to protect myself.  A "hard copy" - CD in a sleeve, with the activation code preprinted inside, is the "best" protection.  Now, if an activation code is still printed inside the carboard on the shelf on a "download only" version, well so much for my argument.  But, does Amazon ship the cardboard if you order on-line?  I suspect not.  So, the decision to go away from CD is pissing of customers, and even if they accept their fate, they may be forced to make the purchase from someone other than their preferred vendor, further pissing them off.  The old business saying was "a happy customer tells one person, an unhappy customer tells 10".  With online reviews, that unhappy customer has a chance to influence a lot more than 10 customers.  Why do you think so many business get in trouble for having people ghost write good reviews - to counter the real bad reviews.  Just bring the CDs back.  Keep ALL your customers happy.  They can't be THAT expensive.