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3 replies

Level 15
February 2, 2020

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 10, 2020

I got a Email that looks suspicious. It states you need 2018 aging info, yet,I have a EMAIL stating our return has been accepted.which is real??

Level 7
February 10, 2020

When you log into your Turbotax return what does it say? Believe that.

What is the TurboTax phone number? - Community

Level 2
January 15, 2022

my E-mail address is [email address removed]

Level 15
January 15, 2022

@Thomas Kenney79 The filter removed your email address from this user forum.   Please do not post personal information here where it can be seen by scammers and identity thieves who would love to contact you and pretend to be from TurboTax.

 

UPDATE MY ACCOUNT

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 4, 2023

Can I please get me number for TurboTax to karma credit human speaker to find out why when I was on my taxes it wouldn't give me the option to get a loan I went through all three shootings and I'll let you settle for was 21 days get your paid I just would like to speak to someone to explain why they told me I was a free and now I have to settle for the 21 days pay for my refund

Level 14
February 5, 2023

You are commenting on an older thread that may have outdated information. Were you pre-approved for the Refund Advance or you didn't have the option to sign up for it?  For more details about the qualifications of Refund Advance, please see this Help Article.  

 

If you need further assistance, please reach out in this thread.  

 

@Mikkim71 

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