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wutai-shi
New Member

Credit card payment failed

Hello, I got a payment error when I submit my Turbotax Deluexe pay.
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1 Best answer

Accepted Solutions
BrooklynS
New Member

Credit card payment failed

To update your billing information please while logged into your return click up in the upper right hand side of your account; the button Account and from there update your billing information and you will be able to move forward.

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15 Replies
savage62
New Member

Credit card payment failed

The Intuit Electronic Filing Center is unable to accept these return(s). The amount due on this federal tax return is different than the amount authorized by your credit card on your previous submission

Credit card payment failed

I need to stop payment because can't finish my taxes  can't file them through turbo tax I entered the right stuff and will not take
BrooklynS
New Member

Credit card payment failed

To update your billing information please while logged into your return click up in the upper right hand side of your account; the button Account and from there update your billing information and you will be able to move forward.

Credit card payment failed

My return was free. It never asked for a form of payment and yet when I try to register it says it cant validate my credit card???? I did my taxes with another company this year. I've been with turbo tax for 6 years. Very disappointing. I tried to resolve this by trying to contact turbo tax but never got a live person.

Credit card payment failed

This  the second time I have been blown off. I need to talk some one

Credit card payment failed

My credit card ending in 6647 was compromised & Citi Bank Costco Visa card issued me a new credit card

after 4/1/19. I want to pay my my IRS & State of Connecticut quarterly payment due 9/16/19 with the new

credit card. Please let me know how I can get this credit cars number to you.

Thank you

Ken Schultz

 

Credit card payment failed

You don't give Turbo Tax your credit card info for estimated payments.  You pay those directly on the federal and state websites yourself.  Or are you asking about QuickBooks?  That might have setup the payments.

 

pay directly on the IRS website https://www.irs.gov/payments

Be sure to pick the right kind of payment and year.....2019 Estimate

DHW
New Member

Credit card payment failed

I am trying to order Turbo Tax Business 2018.  I have entered info for my Visa credit card, but the CONTINUE tab is greyed out.  

ranger
New Member

Credit card payment failed

how  do i up  date my credit card information ?

ranger
New Member

Credit card payment failed

  If you want to get paid for my 2019 disk, call me at [phone number removed]. [Name Removed]

dborlie
New Member

Credit card payment failed

Completed all credit card info for additional filing payment. presses continue. Was blocked with red symbol. Would not let me continue. NOT A NEW MEMBER!

AkinaLO
Intuit Alumni

Credit card payment failed

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ... 

 

If you still require assistance, please contact customer support.

What is the TurboTax phone number? - Community

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maoneall
New Member

Credit card payment failed

I am having the same problem, credit card is good and up to date, I think my computer is blocking it -- I changed cookie settings and updated drivers, I do not know what else to do, to let payments be processed.  I need technical assistance.

JeanneLO
Intuit Alumni

Credit card payment failed

@maoneall

If you require assistance with paying by credit card, please contact customer support:

What is the TurboTax phone number? - Community

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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