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bobweissman
Level 6
March 24, 2022
Question

Choosing direct debit causes error

  • March 24, 2022
  • 2 replies
  • 0 views

I would like to e-file both Federal and California and have my tax due direct debited.

 

But as soon as I enter any bank routing number, the "do you want direct debit" check box turns red, indicating an error. What am I doing wrong?

 

[Removed images due to PII]

    2 replies

    MarilynG
    Level 15
    March 24, 2022

    If you owe tax to both Federal and State, try changing to  'NO' on the first question in your screenshot, Part V, 'Do you want to elect direct deposit of any Federal tax refund'.  It should then accept YES to the second question 'Do you want to elect direct debit of federal balance due'.

     

    Try the same thing in the second set of questions.

     

    How Can I Pay My Federal Taxes Due?

     

    How to Pay California Tax Due

     

     

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    bobweissman
    Level 6
    March 24, 2022

    Thanks for replying, but that didn't work. As soon as the Routing Number gets entered, the box turns red.

     

    VolvoGirl
    Level 15
    March 24, 2022

    Did you double check with the bank?  Some banks use a different number for deposits and debits. My notes say Bank of America has 5 numbers it doesn't use.  

    bobweissman
    Level 6
    March 24, 2022

    Hi, VG. Yes, I tried the one other B of A routing number I could find (which was the wire transfer number) and it also didn't work. Nor did any other routing number from any bank I tried.

    bobweissman
    Level 6
    March 27, 2022

    Another problem with the Info Wks is that the Balance Due field does not populate. It is supposed to get its value from Form 1040 line 37 but it does not.