I cannot sign into my account. Entered a new password and I get a message, "we have a little snag".
You'll need to sign in or create an account to connect with an expert.
To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.
https://ttlc.intuit.com/replies/3302318
I have used Turbo several years. I clicked on last year's return desktop icon and was routed to a page that said I needed a search engine update. I use chrome and updated it anyway. Didn't do any good. The update request page came up again. Is there any way to access my account?
even when I update password, I cannot access my account
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
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