Cannot open 2019 file - error 190

[jyeh74]

I used TT Home and Business 2019 CD to do my taxes.  I saved it on my computer but then had to reinstall TT.  This time, I installed Premier 2019 CD.  I'm assuming Home and Business file can be opened using Premier since it should be backwards compatible.  When I open the 2019 TT file using Premier, it is giving me Error 190.

I looked it up

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot...

I download the CA state return which is free.  But then when I open the file again, it has the same error.  It won't open the home and business file.  Why??

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[mesquitebean]

2019 Premier should be able to open any *.tax2019 data file.   However, if the data file has a state return in it, then you had to download the state program into your TurboTax before opening the file, or it produces an Error 190.  Without the state program it doesn't know how to handle the state data present in the *.tax2019 data file.

You say you have now downloaded the 2019 California state program into 2019 Premier.  Did you then close TurboTax and restart your computer?

If not, try that first.

The FAQ doesn't mention that step, but I've found it can help some users after downloading state.

@jyeh74  ADDENDUM 2/16/21 at 6:27 PM Pacific

Also see my comment I left you below about being sure your 2019 CD version of Premier is up to date.  Hopefully, you updated the software after installing the program.

[mesquitebean]

@jyeh74 

Also, did you run a program update after you installed the CD version of 2019 Premier?    The CD has the very first release from 2019, so it would be way out of date.   Be sure you updated the installed 2019 software to the current version for 2019.

[wcfohudspeth01]

1I downloaded my 2019 software I get an error code 190 which requires download of the states I downloaded the states and tried to open the client return and got an error code and again required a down of the states. I downloaded them again and again got the error code 190  How do I get passed the error coded to my clients return???

[VolvoGirl]

Did you try  starting a fake return to install the state programs?  After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had.   So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN

Error 190 for state
https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot...

Or are you using the Professional Intuit program?  Turbo Tax is not licensed to prepare returns for clients.  

See the End User License Agreement
https://turbotax.intuit.com/corp/license/desktop.jsp

See Section B 1 C
C. Additional Restrictions. In addition to the restrictions in the Section A Terms:
You are not licensed or permitted under this EULA to do any of the following: (i) allow any other person to use the Software; (ii) rent, loan, resell, share, distribute or redistribute the original CD or a copy of the Software to any other person or entity; (iii) make the Software available on any file-sharing or application hosting service; (iv) electronically send the Software to any other person or company; (v) copy the printed materials or user documentation accompanying the Software other than as necessary to support the uses permitted above; (vi) use the Software for any commercial purpose (i.e., tax return preparation for a fee or other consideration); or (vii) use the Software to electronically file more than five federal returns. Any person or company who received the Software through any of the foregoing prohibited methods, or through any method other than purchasing a license for this Software from Intuit or an Intuit authorized retailer, is not authorized to use such Software.