CANCEL ORDER

[neildep]

ORDER #[removed] PLACED ONLINE [removed].  ALSO ORDERED SAME PRODUCT (TURBOTAX DESKTOP BUSINESS TAX YEAR 2023) ON 09/27/2023 VIA TURBOTAX ADVANTAGE BUT NEVER RECEIVED.  CHARGE FOR EITHER PRODUCT NEVER POSTED TO MASTERCARD ACCOUNT.  TO PRVENT A DOUBLE CHARGE THE QSTCA... ORDER SHOULD BE CANCELLED.  I HAVE NOTIFIED MASTERCARD TO DECLINE AND I WILL AWAIT ORIGINAL ORDER DATED [removed] TO PROCESS.

[Anonymous_]

How do I contact TurboTax? (intuit.com)

[DoninGA]

See this TurboTax support FAQ for how to cancel an Advantage subscription - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/cancel-turbotax-adv...

For any type of billing issue you must contact TurboTax support.  Use the key words Billing Issue

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax