Cancel my account

[Pickles1954]

I want to cancel this account and open a new one that lets me install the standard turbo tax.It will not allow me to install the other program.

[MarilynG1]

Are you having issues trying to install TurboTax for Desktop from a download in your account?  

If you can provide more details, we'll try to help.  

Here's detailed info on How to Manage Your Intuit Account and How to View Your TurboTax Accounts. 

[Critter-3]

All the downloaded programs can handle all the same tax forms so you only need to install one personal tax program. Return the second program you purchased and do not need and use the one you already have installed. 

[CWDeceased]

Please cancel [removed]Deceased account, Services are no longer required. Please respond to [email address removed] [removed Brother/Executor to [removed].

[xmasbaby0]

@CWDeceased No one in this user forum can cancel a TurboTax account.   We have no access to user's accounts.    TurboTax accounts cannot be cancelled.   But they can be abandoned, and nothing will happen to the account.  No one else will have access.  

Or do you mean you want to cancel an Advantage membership to stop the annual fees for the software?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...