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bigann1978
New Member

Cancel my account

How do I cancel my intuit account and get my refund.
2 Replies
Critter-3
Level 15

Cancel my account

You cannot cancel or close a TT account if you have registered it per the IRS regulations but you can choose to simply not file that return. The online program is free to use until you get to the point of filing or printing of the return ... to do either you must pay for the use of the program  thus  online fees, once paid, are non refundable. 

VolvoGirl
Level 15

Cancel my account

You can not delete or merge accounts.

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

Intuit - How to delete my account

How do I delete my account? | IRS Free File Program delivered by TurboTax

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