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I tried fixing my order because the other said I owe 25 and you guys said I owe way more but you wouldn't let me change it I want my refund back
Can I get help with this
No one in the user forum can resolve a billing issue. You can have a discussion about your fees with customer support. Use the word "billing"--not "refund."
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
if you were upgraded to a version with a fee you are not using the IRS Free File version. Don't pay .
And visit the IRS at https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free
to find truly free filing.
If you choose TurboTax, you must create a new account.
If you sign in with your existing account, you'll be back in the same place you're trying to escape.
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