Can't save Turbo Tax Premier Data File

[tjbc]

I just installed Turbo Tax on my PC from the CD media and fully updated it.  Now whenever I try to save my current file I keep a dialogue box stating the following.

C:\Users\thejo\Documents\TurboTax\2021 Church J Form 1040 Individual Tax Return.tax2021

File not found.

Check the file name and try again.

My PC has the current version of Windows 10 installed.  I can't prepare my return unless I can save it.

Please advise.

[VolvoGirl · Accepted solution]

  See if this last answer from Carl helps,

https://ttlc.intuit.com/community/taxes/discussion/cannot-save-tax-file/00/973772/page/2 

[tjbc · Accepted solution]

This reply from user cp458 solved the problem on Windows 10.

You have to allow an app to the controlled folder access. THIS IS ONLY IF YOU ARE WINDOWS DEFENDER (NOT A 3RD PARTY ANTI-VIRUS - like McAffee or Norton).  Do the following.

1. Windows Security App (search for this in the Windows 10 search box or windows tray)

2. Virus & threat protection settings (click on manage settings)

3. Controlled Folder Access

4. Allow an app through Controlled folder access (click on this)

5. + Add an allowed app (it is a box - click on this)

6. Recently blocked apps (it is a box - click on this)

7. Select Turbo Tax (a plus sign to the left)

8. Problem solved.

[gerard costigan]

bull **bleep**

[CarissaM]

Is there a specific issue you are having @gerard costigan ?

[laguir]

I am receiving the same error, cannot save. The fix presented did not work.

[CarissaM]

Please follow the instructions here to contact us by phone so we can better assist you. @laguir

[Donmar32]

Thank you, quite straight forward steps and problem solved!

[Skimo]

This worked of me on my 2023 return as well.  It also allowed me to fix a few other blocked apps.  TY