Re: Can't download Turbotax

Hello,

I've been trying to install the turbotax software I've acquired but I cannot download it. When I got it from the turbotax website I did not receive I license key via email and I cannot download it from the store page.

Can anyone help me with this?

p.s. I cannot make a call to the help line as moved out of the country.

posted

Yes I am.

When I log into https://accounts.intuit.com/ it's more or less the same story

Yes, I am trying to amend but the issue I'm having is with downloading the actual software. Even in emails when i got the software I was supposed to get a license code/key but I did not get one.

I have the same problem, exactly. I have not received an email with a code. I have asked but still have not received one. Can't UNDERSTAND the call center employee.