Can i please get live help??

[lyndanagle80]

I want live help please

[Anonymous_ · Accepted solution]

Phone support is not available for the free version of TurboTax.

If you are using a paid version, or need product support, use the link below.

What is the TurboTax phone number? (intuit.com)

[Villagepark]

Help!

[Villagepark]

Why is it that I can’t get live help?

[xmasbaby0]

@Villagepark  Are you asking about customer support or are you asking about using online TurboTax Live with help from a tax expert?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

[Mandy H5]

I need to speak to someone

[xmasbaby0]

@Mandy H5

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

[Cynthiad66]

In addition to the great advice from, xmasbaby0, above, if you want to pay for Live Assistance, here is how.

Switch to TurboTax Live if you started with a different TurboTax product.

1. Sign in to TurboTax and open or continue your return.
2. Select Live Tax Advice.
3. Select Upgrade.

TurboTax Live is available for TurboTax Online customers only. TurboTax Live isn't available in the TurboTax Desktop software.

@Mandy H5