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CatinaT1
Employee Tax Expert

Bug: My IP PIN is 6 digits. Online desktop only allows 5

The IP Pin will change each and every year. This is an Identity Protection Pin.  

  

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

 

Here are two ways to navigate to the section to enter the 6 digit IP PIN

  

  1. Log in and open your return ("Take me to my return") 
  2. Once the return is open, then go to the Federal Taxes tab. 
  3. Subtab Other Tax Situations 
  4. Scroll down to Other Return Info. 
  5. Choose Identity Protection PIN and Start (or Revisit.) 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

  1. Open your return if not already open.  ("Take me to my return.") 
  2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
  3. In the Tools window choose TOPIC SEARCH. 
  4. Enter IP PIN without quotes. 
  5. In the selection list highlight IP PIN and click GO. 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 
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Bug: My IP PIN is 6 digits. Online desktop only allows 5

Thank you, thank you, thank you!!!!!!!!!!!!!

Bug: My IP PIN is 6 digits. Online desktop only allows 5

see prior replies it does answer the question

DongTa
New Member

Bug: My IP PIN is 6 digits. Online desktop only allows 5

The 5-digit is a made up number by yourself each year. The IP PIN is a 6-digit number you'll get after signing in @ irs.gov and look for IP PIN. For Home & Business in Turbo Tax, they really messed up this year, you will need to enter the 6-digit IP PIN in "Forms", not Federal tab or whatsoever. Hope this help!

DongTa
New Member

Bug: My IP PIN is 6 digits. Online desktop only allows 5

For Home & Business in Turbo Tax, they really messed up this year, you will need to enter the 6-digit IP PIN in "Forms", not Federal tab or whatsoever. Hope this help!

DongTa
New Member

Bug: My IP PIN is 6 digits. Online desktop only allows 5

Click Forms and enter there. I use Home & Business in Turbo Tax, they really messed up this year, you will need to enter the 6-digit IP PIN in "Forms", not Federal tab or whatsoever. Hope this help!

DongTa
New Member

Bug: My IP PIN is 6 digits. Online desktop only allows 5

No, enter 6-digit IP PIN in Forms, not Federal!

nljones57
New Member

Bug: My IP PIN is 6 digits. Online desktop only allows 5

How do you retrieve the self-selected pin??

 

Bug: My IP PIN is 6 digits. Online desktop only allows 5


@nljones57 wrote:

How do you retrieve the self-selected pin??

 


The 5 digit self-selected PIN in the File section of the TurboTax program can be changed from one year to the next.  It does not need to be the same 5 digits from the 2023 tax return.  What must be accurate is the 2023 AGI that you have entered.  If must be the exact amount from the 2023 federal tax return Line 11.

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