Bought a new PC. Redownload TT 2022. I file AZ NR. Now all others are assumed to file AZ. I have to enter $0.00 for them. I think this is a bug. Suggestions?

panamax · ‎April 2, 2023

Accessed original TT files from old hard drive. When I first opened mine it said there was an error that the AZ file was missing. Followed the steps and selected and downloaded the AZ form. TT was happy. The problem is that every other person is now assumed to need to file Arizona. How do I fix that?

MichelleLO · ‎April 3, 2023

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

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View solution in original post

MichelleLO · ‎April 3, 2023

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

panamax · ‎April 4, 2023

It was a bug of sorts. Solution was to open problem file with firm view, then delete the Az file.

Thanks

MichelleLO · ‎April 5, 2023

Happy to hear you resolved the issue. Thank you for letting us know.

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Bought a new PC. Redownload TT 2022. I file AZ NR. Now all others are assumed to file AZ. I have to enter $0.00 for them. I think this is a bug. Suggestions?