Am I to understand that to download my turbo tax 2023 my operating system must be Mac OS 12 or higher? Since my computer updates automatically, and I do not have OS 12 do I need to buy a new computer?

[VolvoGirl]

Mac System Requirements

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

If you can't install the Desktop program, you can use the Online version and transfer from your 2022 Desktop return.  How to transfer into the Online version, expand the blue link if you used the CD/download last year

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

If you used the Desktop program before you may notice several differences and not like the online version.  It has less features and no Forms Mode.  You can only do 1 return.  Your return is only saved online so be sure to save both the .tax2023 data file and the pdf file to your computer when you are done.  In case you need to amend in the future or if you need a copy to get a loan or something.  You might not be able to access your online return when you need a copy.

[VolvoGirl]

That link only has up to 2022 requirements.  Here's for 2023 System Requirements

TurboTax CD/Download 2022-2023 System Requirements

[gspayd]

Thank you, but I am using a laptop.  I do not have access to a desktop.  My problem seems to be with the version of operating system I am using (Big Sur - 11.7).  I am confused on how to download it to current laptop or to just forget.

[VolvoGirl]

The Desktop program doesn't mean just desktop computers but any computer or laptop running the full Windows or Mac OS.  The same instructions apply to both.   Yes if you are using MAC you need OS 12.  So if you want to switch to the Online web version next year you can transfer from the 2022 laptop return.  

[VolvoGirl]

I got your PM.  What is going to be fixed?  Did you upgrade to Mac OS 12?  There's nothing Turbo Tax can fix for you if you don't have OS 12.  

[Heajd00]

This is crazy. I have been using Turbotax for years. Now my MacBook Pro can only update through Big Sur 11. Am I to understand I need to buy a new computer. Apple will not let me upgrade to a version 12 operating system. So am I now to get a hacked operating system just to run Turbotax. Turbotax please help 

[DoninGA]

@Heajd00 The requirement for TurboTax 2023 when using a Mac for the desktop editions is -

macOS Monterey 12 or later

If you are unable to upgrade your Mac computer, the TurboTax online editions are available.

https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

The 2023 online editions should be available in early December.

See this TurboTax support FAQ for transferring the 2022 tax data file from your computer to the 2023 online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-y...

[annette wolfe]

I am having the same issue.  I've used Turbo Tax for years, but the 2023 version states I need an operating system that I cannot get on my computer.  My computer operating system is Big Sur 11.7.1 on my 2014 MacBook Pro, which is the up to date operating system.  I don't need or want a new computer, yet 2023 Turbo Tax will not run with my operating system.  Very frustrating.

[xmasbaby0]

@Heajd00 If your Mac cannot meet the system requirement for the 2023 CD/download, you can always use the online software.   You might not like online as much as the CD/download, but it beats having to purchase a new computer.

[annette wolfe]

I've purchased the downloaded version from Costco already.  Would I have to purchase the program again for the online version?

[xmasbaby0]

You cannot use the license code for the CD/download to pay for online software.  The pricing structures are very different.   Seek a refund from Costco for the software you cannot use.

[brhk1]

I want to download TurboTax for Home business 2023. My Mac operating system is Mac OS Big Sur 11.7 .10. Is there software available that I can download

[xmasbaby0]

Sorry---if your OS cannot be updated to meet the system requirement for the 2023 CD/download then you could use the online software instead.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

[HH2501]

I have the same problem.