5 Digit pin number?

[Spredgy01]

I'm e-filing my mother's taxes and it gives me a error message with two possibilities AGI witch I double checked to be sure it's correct. It Is. The other says the 5 digit pin is incorrect. If they need one from last year I don't know it. What do I do?

[vandpn1]

I'm having the same confounding problem.  I have attempted upward of 7 times to e-file my taxes and all are rejected.  If as some say we can just create a new PIN each year we file why won't a newly created pin of 5 digits work?  Makes no sense.  Wishing Turbo Tax had a phone line.

[TiffanyL]

If you are referring to your 5 digit Self-select pin, that is a random five-digit number that you enter as your electronic signature when e-filing your return. You can either use the Pin from last year or chose a new one. Please see the FAQ link provided below for more information:

What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select...

[Hannibal1]

When I key in a new 5 digit # it gives me an error stating that is incorrect and rejecting our taxes.  I went out to IRS and received a PIN from them but theirs is 6 digit and will not work even if we drop off a number to for turbo tax.  So frustrating -  

[MoniqueLO_]

There is not a way to retrieve your five digit Self-Select PIN from TurboTax. For identification purposes, you can enter either last year’s Self-Select PIN or your adjusted gross income (AGI).

Please see What is the difference between the five-digit Self-Select PIN I created last year and my Self-Selec... for more information.

@Hannibal1
 

[Periwinkle65]

You could also go to the IRS.gov. Website where there is interactive help assistance with  this. 

[SForrestLO]

You can view this Turbo Tax FAQ on verification.
What is my signature ID?
https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

[Chuckcarsail]

Help! The 2022 PIN # block is only 5 digits. My 2022 PIN # is 6 digits. It does not fit in Turbos" Format. MY E-file was ejected without any number. How do I rectify?

[Chuckcarsail]

I have the same problem

[DaveF1006]

I think you are confused with the IRS identity pin with the filing pin number that is required to e-file. The six-digit Identity Pin is issued by the IRS to those people that may have had their identities stolen or other privacy issues that were compromised. This is a six digit number that is reported by going to, federal taxes>other tax situations>other return info>identity protection pin.

The five digit pin that is used to file your return can be a five digit number of your choice and is independent from your six-digit identity pin, which is reported in the path I listed above.

[fanfare]

the bottom line as far as I can tell,  TurboTax does not support the 5-digit PIN you selected last year and referenced in your REJECT message.

Using TurboTax, you must file with either AGI from last year or AGI = zero.

When e-File is successful, the five digit PIN you enter this year will become the prior year PIN selected "last year" when you e-File "next year". 

IRS lets you e-File with either the prior year PIN  OR the prior year AGI.

@Spredgy01  

@Chuckcarsail