It rejected our tax return because of an incorrect pin but i backed out of the pin when i saw the one the that the IRS gave me was 6 digits not 5. Why did it reject it?

[Carlithia]

Please see our Turbo Tax FAQ on how to obtain your self-select pin. https://ttlc.intuit.com/replies/6263543

[Jtrabbic199]

My taxes was rejected saying I had an incorrect pin what's this mean and how do I fix it

[DMarkM1]

There is a difference in the PINs.  The 6-digit PIN is issued by the IRS for victims of fraud.  The 5-digit pin is a self-select number that is any 5-digit number you want to put in when e-filing. 

To enter your IRS PIN try this link for help. 

Here is a discussion on the differences as well. 

[Cardiosue1948]

My return was rejected again.  IRS gave me a 6 digit # but the space is only for 5 digits.  I used the same pin from last year and it still rejected it.

[DoninGA]

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@Cardiosue1948 wrote:

My return was rejected again.  IRS gave me a 6 digit # but the space is only for 5 digits.  I used the same pin from last year and it still rejected it.

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The 6 digit IP PIN you received from the IRS is not entered in the space to select a 5 digit e-filing pin.

To enter, edit or delete a 6 digit IP PIN

• Click on Federal Taxes (Personal using Home and Business)
• Click on Other Tax Situations
• Scroll down to Other Return Info
• On Identity Protection PIN, click the start button

Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin