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Level 2
March 19, 2024
Question

Pay by Check

  • March 19, 2024
  • 2 replies
  • 1 view

I completed my return with TurboTax but choose the "pay by check" option. Instead of sending a cheque, I paid online using one of the 3 processors mentioned on the IRS website.

In this case, am I supposed to mail in my return forms to IRS or did TurboTax do that for me already?

    2 replies

    Level 15
    March 19, 2024

    TurboTax e-filed your return if YOU clicked the big orange button that said "Transmit my returns now."  Did you do that?    TurboTax never mails anything in for you.  

     

     

    Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

     

     

    When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

     

    First, check your e-file status to see if your return was accepted: 

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    If the IRS accepted it, what does it say here?  

    https://www.irs.gov/refunds         

      Or does your account say “Ready to Mail?”

     

    Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

     

     

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    jainvarunAuthor
    Level 2
    March 19, 2024

    Thanks for that detailed response. Unfortunately, I do not remember if I selected "Transmit my returns now".

     

    I did receive 2 emails from TurboTax titled:

    1. In Progress: Your TurboTax Return Status

    2. TurboTax Update: Federal Return Accepted

     

    This is what I see when I login to my account.

     

    Unfortunately, I get an error "The information you entered doesn't match our records" on https://www.irs.gov/refunds.

    Surprisingly, I get the same error if I try to access my 2022 return.

    This is what I see when I login to my irs.gov account.

    DoninGA
    Level 15
    Level 15
    March 19, 2024

    In the File section of the program you have the option to e-file your tax return or to print and mail your tax return.  Which did you select?

     

    You complete your online tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

    jainvarunAuthor
    Level 2
    March 19, 2024

    Unfortunately, I do not remember but I have attached some screenshots in my reply to the other answer.

    If I go back to the File section now, it shows me this and then takes me to the homepage when I press Continue.

    Level 15
    March 20, 2024

     

    https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

     

     

    Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

     

    Your federal refund amount is on line 35a of your Form 1040

     

    https://www.irs.gov/refunds

     

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**