Paid Sams Club for turbo tax why do I have to pay again?

[xmasbaby0]

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

You appear to be posting from online Premier software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

[LarryW54]

When you bought your TT package. Youpaid for the Program, Fed and State.
FILING is different. To File Federal is FREE BUT
To File State cost, and it wil lcost $10 prior to a Date (Don't remember that Date in Feb, maybe the 26th)
And $20 after that date.
IT will cost more if you have that payment come out of any return you are getting, so bet to use a Checking/Saving account.
Its a rip but they got you by the *&%^