NYS Dept. Taxation and Finance: The cost of tax preparation software always includes the e-filing service; New York State law prohibits additional charges. ?

[chaunceyxgardine]

The added charge of $19.99 to Efile NYS income tax forms for a NYS resident, who is using Turbo Tax Premier violates the law .  NYS Dept of taxation and Finance expressly prohibits the additional charge for purchasers of tax preparation software.

[DoninGA · Accepted solution]

There is not an e-file charge for a New York state income tax return when using the desktop editions of TurboTax.

Go to this website - https://turbotax.intuit.com/personal-taxes/cd-download/

Scroll down to Important Offer Details and Disclosures and click on the link to open.

TurboTax CD/Download products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns. E-file fees do not apply to New York state returns. Savings and price comparison based on anticipated price increase expected in March. Prices subject to change without notice.

[celjo]

How do I get the charge returned?

[VolvoGirl]

Contact Customer Service  (You need to pick the CD/Download program in the product drop down box.) 
5am-9pm Pacific Time Monday -Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632