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No tax return

HI I haven't received my 2019 tax return?/

2 Replies
Level 15

No tax return

Do you mean the refund on your 2018 tax return?  Or are you looking for the 2019 Desktop program CD or download?


I assume you mean your 2018 Refund.When did you efile?  Was your return Accepted?  You might still be able to check your 2018 efile status here   


When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.


Then only the IRS can tell you.  IRS Where's my refund

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

Level 15

No tax return

Ok ... since 2019 has not ended and you cannot file a 2019 return until sometime in 2020  I assume you mean the 2018 return or refund.   


So are you looking for a copy of the return ?   

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account -

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)


Or to find out where your fed/state refund is at ? 



Do you know if your return was accepted?


When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.


First, check your e-file status to see if your return was accepted:


Or does your account say “Ready to Mail?”

 Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.


 If the IRS accepted it, what does it say here?


You need your filing status, your Social Security number and the exact amount  (line 20a of your Form 1040) of your federal refund to track your Federal refund:   


Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.



To track your state refund:

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